Levitz sucks

I can't believe anyone who knows about Ikea still goes anywhere else...

HAHAHAHAHAHAH They suck so bad in Texas that they closed all of their stores and renamed them Rooms2Go in an attempt to get rid of the tarnished name.

Good luch with them!

when eileen and i moved into our new place three years ago, we had a similar experience with levitz. on top of what happened to you, we also got furniture that was scratched and dented. be sure to look over all your stuff before you let the delivery guys go.

A quick google would have told you that Levitz sucks in a major way.

1. Levitz Furniture was in Chapter 11 bankrupcy from 1997 to 2001, and then again in 2005... no money = crappy service.

2. Also, Levitz sells alot of furniture through Furniture.c0m ("or dot CON") so stay away from them too.

3. I had the same sucky experience ordering from Levitz ... order something, waited, then told it was backorder for a few weeks, waited some more, then told weeks later that the item was no longer in stock.

4. if you order from Levitz.com / Furniture.com they'll SPAM you even if you opt-out and they claim they are Trust-e certified and will respect your privacy... what b.s.

i agree with kyle, i stupidly gave levitz my email address when i bought furniture there. i received tons of spam from them until i put in a filter to bounce their mail.

Yep, I've been getting spam too. So far I've "unsubscribed" twice.

I hate that you had that sucky experience. I'm in the market for a new sofa and came across your post. I will definitely not be going to Levitz. Thanks for putting this out there.

My fiance bought a bed from them a few years ago. They offered him the spray that goes on the mattress to avoid stains. He declined this right from the beginning because it was an extra $80 or something huge. When the saleswoman rang up the order she added that spray. She didn't offer to take it off, but said she would "take care of him the next time he came for furniture" WTF...he said he didn't want it. Unfortunately, we were young and dumb at the time and didn't tell her to take it off then. I just thought it was sneaky (it still bugs me 3 1/2 years later) Probably wont be buying the furniture for our new home there

I also purchased furniture from levitz and unfortunately my delivery was on time for the first two pieces (within two weeks on time anyway) but as for my second two pieces it took nearly four months later. So what are you supposed to do. Settle for a half of a set. No So I waited it out and now I have a full set of couches and an ottoman with three different cushions inside. To bad my couches were made when they were going out of business, so they basically threw together what ever they had and gave it to me. I decided not to complain because I figured they would just take the couches and I would be stuck again without them. P/s The ceo never called me to apologize nor did anyone else. I wouldn't recomend or buy anything from them again. I have done business with The place furniture store and ethan allan, and both delivered on time or close and where good experiences. Buyer beware.

Levitz actually left this man wait so long for a couch. Can't you get it...someone else had the idea to have it delivered but not to you..I'm too much like this guy but you know what? Wake up.

back at the last week of aug i got my kid a new loft bed from them went to the farmingdale store whenit came pieces were missing called levitz got the run around spoke to different people finally someone ordered the pieces missing bookkshelf of 4 pieces when they mailed the box to me which i had to wait until oct 1 to get it only had one piece in box called them again they tell me oh sorry that model of bed is discontinued and we cant get the outer pieces please do not buy furniture from this company you only get a run around my kid has been sleeping on his mattress for 8 weeks without a bed shame on you levitz

Now I know why Mrs. Levitz disappeared a few yrs back... she was discontinued! This company sucks and has for a very long time, unless you fall prey to them, it is a good idea to go elsewhere.

I purchased a couch from Levitz..a nice sectional, last May...2006. Can you believe it's october 2007 and they still haven't fixed it? During delivery and moving it into position the back broke...and ripped the material. The first service guy came out and ordered the material...they wouldn't do this withough it being inspected by their service men. 2nd service man came and said the piece of material they ordered was incorrect. He left the material was ordered and since february of 2007 is still "on it's way" there is a piece of metal sticking out which went into my wall causing a hole...no one fixed the metal... so here i am with a couch they apparently will never fix last i heard the material is no longer available but amazingly every time I call it's still on it's way... be warned they must purchase soon to be out of stock furniture cheap and resell it to the public for more than it's worth

I took a day off to receive the furniture we ordered from them. Couple of days before the scheduled date of delivery, they called to inform us they would deliver the living room set on that day between 9am and 12noon and the dining room set on Thursday, a day they chose without checking to see if that was okay. That was unreasonable considering that the whole day was set aside for both sets of furniture. We called to ask them to make sure they deliver between 9am and 12 noon when someone would be home but they absolutely refuse to guarantee delivery in our requested time frame. It was their fault - we expected both sets on Tuesday so if they decide to split the delivery they should be able to be flexible enough to fit the scheduled time as we requested. David, one of the warehouse workers promised to transmit the message to the delivery staff but no one called to even try to work something out. When I called the 866 number to follow up, that's when we found out that the delivery date has been moved from tomorrow 10/25 to Friday 11/2 and they still cannot promise delivery between 9am and 12noon when someone will be home. So now it is back to square one. I am going to call the Corporate office in the morning to complain. If it doesn't work out I will cancel my purchase.

I bought a King sized bed from Levitz about two months ago. I went to the store and paid in full in cash, and was assured that the bed would arrive three days later. The next day, I checked the sales order and it read "Queen Bed" so I called and sure enough the genius who rang me up charged me for a Queen instead of a King bed. I asked if this would affect delivery and he agreed to call me if there were any changes. The very next day, I received a call and they confirmed delivery time for the next day . The next day came, I waited for the entire window and they never showed up. I called and found out that King beds were out of stock and I wouldn't receive it for another two weeks. To make matters worse, when the two weeks rolled around it still wasn't ready and had been postponed another two weeks! The store manager refunded the $50 delivery charge; however, he also told me that it could take months to get a check sent to me since I had paid in cash and that he would "try" to get my money sent. Two months later, I still haven't received my refund. AND-my brand new bed is already broken!!! Don't ever buy one piece of furniture from Levitz! I hope they go under....

Ahhh, don't you love it at Levitz?

Purchased a top of the line Serta mattress and box spring at the Las Vegas store. Upon delivery the drivers informed me that they did not have one of the box springs but had a loaner one. The box spring was not in plastic and was dirty but the drivers assured us this box was not used. Well guess what it was and we are now having the home exterminated for bed bugs or some kind of bugs that came into our home from this box spring. Customer service at Levitz has basically said we are NUTS and will not send someone out for one week. They were not at all helpful and basically did not care. They would not let me speak and continued to interrupt me. Poor Poor service. I am thinking about calling the health department.

On Aug 27/07 We went to purchase furniture at the Levitz Mesa store In Az... I purchased a Table with eight chairs and a beautiful leather couch. Needless to say just like you 3 months later never got a damn thing. They never had the table that they were displaying on the showroom store and never told us that they were discontinued...I was supposed to have my furniture delivered on the 10th of nov and they told me yesterday sorry someone cancelled ur order for the table and the couch won't arrive till the 18th of nov!!!!!! Everything was paid in full the day we ordered it! No payments! I will never ever ever shop at any Levitz store again! And they can damn be sure I am telling everyone not to shop there! Liz

LEVITZ just filed banckrupcy again!They would not give me my furniture,they would not give me a refund and I cannot even sue them because they are in banckrupcy!Don't buy from Levitz!

Does anyone know how many Levitz's stores were in Minnesota, and where, before they closed them in the past few years?

Thanks for the info about Levitz. I was going to buy a new bedroom set for Veterans Day this week. I will definiteley look elsewhere.

I wish i could have read this website before i tried to buy my son a dresser i am going through the same mess. It was to be delivered oct. 31. Needless to say i am still waiting. I also can not get a refund also so i am left holding my paper work that is worth nothing.

I also am having problems with getting my furniture delivered to me. I place an order on two bed room sets on Oct 6, 2007. I explained to the sales rep, that this furniture was going to my parents apartment and that they were both disable and that I would like it forth with. I was promised I would have my furniture no later than Nov 11, 2007, so I agreed and made the purchase. On Nov 3 I went to my parents house and threw away most of the furniture, unknow to me that Levitz had send me an e-mail that same day indicating that my furniture won't arrive till Nov 30, after Thanksgiving. I didn't retrieve the e-mail from Levitz until Nov 6, since I don't have internet service at home, and I never told Levitz to contact me via e-mail. I called customer service, who was not very polite, and the only thing they told me was to cancel my order. I then spoke to my parents, God Bless there souls, and they told me it's ok, and that they will wait for Nov 30. On Nov 11 I get another e-mail from Levitz indicating that I won't get my furniture until Jan 19, 2008. Not once did or has anyone from Levitz call me to inform me of what is happening. To top everything off, they day I place my order, I gave them a check for over $400 for delivery charges, which they cashed the next business day. Unbelievable! I would love to cancel this order and go some where else. Does anyone know where I can go to buy two bedrooms set, where I can get a delivery before christmas????

i guess we belong to a special group -- "the I been scammed group"--at least for those of us that thought that levitz was a decent company. Unfortunally i have already brought my bedroom set. It was supposed to arrive on nov. 1 between 12-3pm and did not get their until 9:15 that night. My dresser arrived with one leg broken, and i got a full box spring for a queen size bed!!! So the next day i called levitz and they took my complaint --set my exchange for the dresser to get it with in three days but the box spring is backordered for a month!!!!! A month??? I did not know there was such a high demand for box springs. Anyways i keep my fingers --toes and hands crossed-- that I will get it by the ending of the month !! On another note i will say that the set i got is beautiful and appears very sturdly but the delivery and customer service sucks!!! they do not empathize at all with your feelings...I have always worked in retail and although once in a blue moon the customer is not right...i would say 99.5% of the time they have a valid complaint. Please levitz before you disappear send me my box spring..my bed would look so much better.

Levitz is the greatest funiture store...................for going into bankruptcy

Funny thing, I agree with you and so do many other people according to what I have read online. I wish I would have done a little more research regarding Levitz's service. I will be waiting over 1 month for delivery of a kitchen set. Delivery has been reschedule twice now. The new date was supposed to have been 11/17/07. We were never contacted regarding the delivery so my wife decided to call the evening prior. Guess what we were told - the delivery had been delayed again because the kitchen set was not in stock. I guess we would have waited around the entire day since they did not call to inform us.

Here's the good part, we wanted to cancel the order because we are tired of waiting around and can find a similar set at almost any furniture store. We were told the order cannot be canceled nor could we get a refund. The only thing we could do was receive store credit. That's pretty funny since I was charged over a month ago and have already paid for furniture I don't have. We were basically told there is nothing that can be done because Levitz has filed for Chapter 11 AGAIN.

BUYERS BEWARE!!! - LEVITZ SUCKS, THE SERVICE IS POOR AND THEY WILL TAKE YOUR MONEY AND RUN.

I went to look at furniture one day and found some pieces I liked at Levitz. The "blood sucking Leaches" that they have there informed me that there was "free shipping", but if I wanted to pick it up, they would take off 10%. Doesn't that mean they charge 10% for shipping? Here's your sign!

THEY WILL TAKE YOUR MONEY AND RUN. We thought that a mattress buy would be very easy for Levitz. It should be a drop shipment for them. The store is two blocks away and with Sleepys getting a very bad Blog in this NY City area, go for Levitz.

Well the three week delivery became three months. Since I am not a bank to loan the VISA payment they took, I canceled the order.

I went to the store today and was told "good luck" on getting yor payment back. "We're Chapter 11."

I have given a contribution Larry Zigerelli income. A wonderful company that takes money from the poor on the West Side of Jersey City, NJ.

I was just after a bed to sleep on. I did not plan on being a victum of a poorly run company. Macy will send me a bed next week. ..and I am sure it will happen.

Believe me when I say I was a firm believer in "Levitz sucks" until today. I purchased a leather sectional with two reclining ends about a year ago. As soon as the warranty ran out one of the recliners stopped working. I called customer service and they said as a courtesy they would send someone out to have a look. They came out, replaced a screw and said it should be fine. Well it wasn't. All further phone calls were basically ignored. I couldn't get ANY information regarding corporate offices. One of the stores actually told me they weren't allowed to give out corporate numbers. After alot of research I managed to get a phone number which turned out to be a fax, another number just rang and a voice said "sorry, there is no one here to help you...leave a message". Through a google search I got the name of the CEO. Of course no way to contact the man. I checked the New York City phone book and got his home phone number. I debated if I should call him at home but I really wasn't left a choice. I was discouraged to get a voice mail but left my info anyway. Larry J. Zigerelli called me back within an hour and promised to personally see to the situation. I went out to pick my kids up from school and when I returned there were THREE messages from Levitz. The CEO calling back, the senior VP and some other man. The last message was telling me they have scheduled a full exchange of the sofa next week. It just goes to show that the people who count at Levitz DO care and I am very impressed with how quickly this matter was dealt with once I had the right person's ear. I would personally like to thank Mr. Zigarelli for his personal attention to "the little guy"...the customer. It's a shame I had to resort to calling this man personally, but I'm sure glad I did. Don't give up on Levitz. I think this man is going to make a difference!

I have also had a horrible Levitz experience. I placed an order back in the begining of October 2007. They did deliver my items when they said they would. However, the delivery men broke the hutch to my entertainment unit. I have had 5 different delivery dates for this hutch. Some dates were in January and the most recent delivery date is now December 4th, but I am sure I will receive an email that the date has been changed yet again. I was told by customer service that if I cancled the order that I would only receive a store credit because they filed chapter 11. I wish that a business who filed chapter 11 had to disclose that information to customers before you signed a purchase agreement. I guess I have no choice but to wait.

I'm sorry to hear that everyone had such bad experiences with Levitz. I ordered furniture several years ago from the store in Fremont/Newark, CA and had excellent service and no issues with the delivery. The only issue I had was with the ex paying me back for the furniture.

I bought a dresser online through Levitz, first they told me one date for delivery then called and rescheduled. They called this morning and informed me that the item is no longer availible. I went to the local Levitz store and they would not help because it was an online order, but they did tell me that Levitz did just refile for chapter 11. I called customer service and after 45min was able to talk to someone. They gave me another number, which turned out to be the online fraud number (who could not help). So I called back customer service and they said they would have the right dept call within 24-48 hours. I think I lost 400.00 bucks. This company is nothing but a shame that rips off good hard working americans. Never, Never buy from this company. Tell all your friends and co workers. Hopefully they go out of bussiness for good!

Levitz is filing for bankrupcy again, a salesperson stated that they are taking orders and running away with the money...

Purchased $3k worth of stuff from them for my daughter's new house. I pointedly told the salesman that I would not place the order if any of the items were out of stock or on back order. He lied straignt to my face and assured me that everything was instock and ready for delivery. I paid the order in full. Five months later (today), no furnature, no refunds being made because they are in bankruptcy, and returns or settlements can only be made through their high dollar corporate lawyers in NYC. After the store manager informed me of the present state of affairs, he asked me to leave the store and called 911. SJPD escorted me out of the store. In the mean time, Levitz is still taking orders for immediate delivery. What a bunch of cock sucking gangster mother fuckers these people are. LEVITZ SUCKS !!!!!!!!!!!!!!!!!!!!! Fuck em !!!!!!!!!!!!They are crooks!

I suffered from the same situation, exept I found that they have filed bankrupsy, the couch will not be coming. The store has a court order to give all moneys to the court as part of some litigation therefor i cannot recieve a refund. But i can have store credit! for a non existant store in a few months?

I really wish I read this website before I purchased my 3 piece sectional couch! I bought it at the begining of november with a delivery date of november 18. On november 17 I called for my delivery time. It said it was rescheduled for Dec. 5. O.k. fine. I pouted and got over it. Now .....I just received a recorded call (so I can't yell) that it is now January 4!!! WTF!!! I don't want a credit I want my couch. The store manager said he was trying to get the stock in a warehouse in seattle to bring it down to the san jose bay area store. I'm not sure if he is feeding me a lot of bull. After reading these posts I think I should just uncross my fingers because It's not going to happen anyways. I spent thanksgiving with no couch (I got rid of my old one the day before original delivery date) and now I have 14 people coming over for christmas with nowhere to sit! I guess now I have room for a bigger tree. Thanks a lot levitz!

I promise I will deliver on this tentative date which might never happen on the 3rd of December between 12 and 3pm. LOL

Good luck with getting that furniture from a Seattle Store! This story was just on the evening news in Seattle...

05:15 PM PST on Thursday, November 29, 2007

KING 5 News and Associated Press

SEATTLE - Employees at local Levitz Furniture stores Thursday morning were told they should look for new jobs.

Employees told KING 5 News their managers said the furniture chain, which has been financially troubled, will be liquidated and their jobs will no longer exist in January. The company has not made an official announcment.

Levitz won approval to sell its retail furniture business at a bankruptcy court auction last week, nearly three weeks after the company tumbled into Chapter 11 for third time in less than a decade.

According to published reports, a group of bidders, led by Hilco Merchant Resources, won the auction for Levitz assets held by a U.S. Bankruptcy Court Thursday morning in New York

"It's going to be a liquidation," attorney Jerry Cohen, who represents bidder Planned Furniture Promotions, told furnituretoday.com.

The winning bid must still be approved by the Bankruptcy Court.

Levitz employs 100 people at its five stores in Western Washington. All would lose their jobs.

Some employees, who wish to remain anonymous because they hope to keep their jobs through the holidays, said they're worried that they've sold furniture to people that may never be delivered.

"We're dealing with a lot of angry customers," said one employee. The employee said they don't have enough furniture in stock to fill all the orders.

Well, after 5 years of terrible executive management, Levitz furniture is closing its doors. The company was started in 1910 by a family that wanted to provide the best product for the best price. We were able to maintain it for about 92 years but the last 5 have been a total down turn. Hundreds of dedicated, motivated and caring people will be out of work within the next 10 weeks and we can thank the New York office for that. I hope all who have had issues with Levitz understand that the folks at the stores are only as good as the information provided by their corporate office. We were lied to, convinced things would improve and now, we are going to liquidate. My advice as a long term furniture industry employee is always pay with a major credit card and always research before you buy. Most all furniture retailers are having a tough time meeting the demands of customer service and as a consumer, you get what you pay for. You want cheap furniture, you're gonna get just that. Pay up, buy quality like Thomasville, Crate & Barrel and other better brands, you will get satisfaction. If the store cannot tell you how it's made, determine the lifetime of the product or provide any information on what is under the fabric, run away or be prepared for disappointment. And don't be afraid to actually wait for furniture. The ability to deliver the next day is only proof they have a warehouse, furniture takes time if it is made well. You wouldn't want a car or house that was thrown together, why would you want furniture built the same way? Instant gratification will only mean long term disappointment. And try to remember when shopping for furniture, this is a major purchase and should be done with research, insight and a distinct idea of what you expect to get out of your purchase. I also hope your local Levitz store can assist you in getting some satisfaction but remember, the worse you treat the person in front of you, the less you get in return. All of these employees are preparing for unemployment and yelling will only have the cops at the door ready to assist you out.

All i can say is the modesto showroom has plenty of floor samples so come on in

Levitz can not sell their floor samples because the liquidation company that purchased levitz owns them. When levitz shuts down the liquidation company will need floor samples and whatever is left in all warehouses to make up for some losses. The liquidation company will sell them to other stores ( or online stores). I received a call sunday morning from the store manager (that was trying to get my stuff from seattle) stating that he was notifing all customers he was working with that all levitz stores had 3 days to sell what they could. I rushed down to the nearest levitz warehouse to me (45 minutes away) to pick out a different couch that they physically had in stock at the warehouse. People were lined up for this! One sales woman was pushed down by a woman that wanted her mattress. She was escorted by securiy to who knows where. If you don't go do that then you have 2 options......wait until the liquidation company gets their affairs in order and use a credit they give you to buy something in the far away future or if you were lucky enough to pay by credit card DISPUTE IT through your credit card company as fast as you can! I walked the warehouse for 3 hours on sunday along with many other people to pick out a different couch. Everything that I REALLY wanted was gone. My first choice on one I would settle for was snatched up by someone else as I stood there. My sales girl was running through the store to find the on duty manager to authorize my second choice couch and loveseat before someone else got it. They took 40% off the couch and the loveseat, threw in a matching recliner for free, as well as a coffee table, suede coffee table trunk, and a sofa table that has drawers in it. They tweaked the numbers so that I didn't pay a penny. It is to be delivered next week. I still am slightly weary but I did get to physically see and and touch my couch since it was in the warehouse. My advice is to RUN to the nearest levitz store that actually has a warehouse ON SITE no matter how far away it is. Either spend a fortune in gas to get there or loose your money. I will update when I (please!) get my stuff.

I also was told that the people who had no furniture were in better shape than the people that had some furniture. If you haven't received anything then you still have some options right now. One lady had received 1/4 her sectional couch which is useless and will never get the remaining pieces. She can't get a credit because she has some of the couch and can't return it because there is no where to return it to.

It took 6 months,3 visits and a dozen calls to have my damaged bedroom set replaced. I will never buy from them again.

Levitz called me yesterday Dec 3,07 to tell me the furniture I ordered that is supposed to come on Jan 25th (dont ask) will now never be coming because they just filed chapter 7. I said credit my credit card the $1665 but was told they cannot do that. They said I have to file a dispute with my card holder. This really sucks. I had no clue. Dont buy from Levitz. They took my money and told me they had 50 other orders for the same stuff so knowing they are going belly up in a week they are picking poor unsuspecting suckers like me's pockets. Now will I have no furniture and still have to pay the $1665 that Levitz already got paid? Time will tell but that is not pocket change. Guess you just cant trust any business anymore!

I went to the Garden City Levtiz on Oct 9 2007 and purchase a cocktail. On my way from the store i look at my receipt to find that the salesperson code name BKSINHA added $85.15 for extended protection. I call the store and spoke to their store manager DEBBRA VITTORINI about this problem she was one of the rudest person I have ever come across. On top of that found out from calling them that my cocktail was not going to delivered on dec 4 so i had to make a run to the store to get anything since they were not going to give me my money back. levitz sucks

I ordered a rug, come to find out they had the wrong SKU number on the one I wanted. They then told me it is no longer produced that I could have the floor model, which was NOT the rug I ordered, no where close to it, come to find out the rug I ordered was $200.00 more than originally quoted (due to wrong SKU), I talked them down in price because I was quoted. They ordered me the right rug in October, told me delivery would be December 11th, then told me January 4th. I then hear of the bankruptcy and call them immediately about my rug, they assured me it was still on, then they weren't sure, then they were. Well finally yesterday 12/5 AFTER I called them of course they told me they had canceled my order on 12/3 much to my surprise. So where is my money? Unfortunately I paid cash - if I had known believe me I would have use my credit card. Still waiting for the money they claim to have put on my debit card as it would take more than 2 weeks to get a refund check, which would probably bounce anyway.

Hey guys Don't you know Levitz filed bankruptcy nd they're going out of buisiness....LOL

We purchased a bdrm wall set (which was fairly expensive) from Levitz, shortly after we were married. The day before the delivery was scheduled we gave away the set we had, but the delivery did not take place as expected! Needless to say almost a month later & after many calls (which in hindsight I guess wasn't too long a wait) we rec'd the furniture. It had damage in the finish & was not level! I did not call back to complain, because I too was young & ignorant & also afraid that if they took it away for a replacement, who knew when I would get it back. But I never went back! Now I will do my homework & will not accept delivery on anything, if it's not what I paid for!

I bought a bedroom set from them....bed, end tables, and vertical chest of drawers. They would have them brought in for me. Not only did I never receive a call from them, I had to go into the store just to get anybody to talk to me. (Levitz, San Carlos,CA) They assured me the items would be arriving soon. I waited better than 3 months..nearly 4, before another trip in which I was informed that the items I purchased had been discontinued and were not available anymore. I ended up accepting the floor models but they wouldn't give me any discount for the time I waited, the blatant lies they told me, and the fact the ones I did get weren't the condition I thought I was getting. It still took them 3 weeks after this confrontation to get a delivery to me! I now hear they are going out of business.....couldn't happen to a better bunch of morons!

Will never go Ikea. Owner is a Damn Nazi he was in Hitler Youth.

It took some time but I finally got a refund for the rug I ordered. Now that they are out of business the employees & managers just don't care anymore (I don't blame them either) but they are so rude now and really don't want to help you. BUT I am glad I got a refund. I paid cash and they actually put the credit on my debit card so I wouldn't have to wait 2+ weeks to get a check.

i just saw a commercial on tv about levitz going out of buisness sale, 50% off. I said i got to check this out, good thing i ponderd onto this website, not going there anymore!!!!!

I've been waiting to have extra money to buy my new living room.since I recently bought a new condo. I saw it in a brochure and I couldn't wait to go there this week, I was just checking for the closest store and I saw this. Thank you for the warning, perfect timing.

NO BEDROOM SET, NO REFUND LEVITZ OUT OF BUSINESS? WHO DO I SUE TO GET MY MONEY?

This is just the beginning of the Fall of the Levitz empire. Each of the Levitz family members have their own separate companies. Those companies have never had to make any money on their own. The Levitz boys have always had the trust funds as a safety net. All of a sudden, they have to start earning their own way and forgoing expensive luxuries. New cars. Private planes. Travel. Nice homes (plural). All that has to be cut back. Watch out AIRAID Filter Company. The belts are gonna start tightening.

I bought a $3000.00 sectional from levitz last October that was damaged and every time they delivered another sectional it was damaged too. It's been a year and I still have not gotten a new sectional or a refund. So I got a lawyer and now I being told that I'm still not going to get a new sectional or refund because they did a chapter 11. I will be stuck paying for the sectional because I financed through levitz and I don't pay for it it will be on my credit report.

I bought a $3000.00 formal living room set from levitz this February and paid it in full on my credit card. The entire set was back ordered and we were promised delivery in April'07. The set was finally delivered to us in June'07 which was damaged right from the time it came in. The technician who visted us in fact even mentioned "How could Levitz deliver such a defective piece?" He commented on his document to replace the base frame for the sofa. Ever since then Levitz has been giving us false hopes that the base frame has been ordered. It would be delivered to us in 6 to 8 weeks. We kept calling after 8 weeks, but only got false promises. We called 6 times, once every week (every time we were holding for someone to answer for as long as 45 mins). Finally after we were fed up with the lies, we decided to take a store credit in November for $500for the sofa. The credit was mailed to us December 4. It reached us December 6th. We went to the store & what do we see there. The stores are closing!! We chose what we liked & then asked the salesman to make an invoice. The salesman asked would we paying by credit card or check or cash? We said Store Credit. The salesman abrubtly said they do not honor that. He rudely asked us to meet the Store Manager for an explanation. We approached the store manager, he asked us to wait as he had 2 more persons ahead of us. The manager walked of his cabin and then started to do a salesman job, by actually selling furniture to some of his folks/friends (whoever). We know this as we saw him with our own eyes hugging the person whom he was helping (selling) furniture to. We waited for nearly 2 hours and after getting frustrated just left the store.

I will suggest NEVER EVER EVER buy at LEVITZ (unless you wanted to be duped and cheated)

I just got an automated call from levitz saying that my delivery date is still scheduled for saturday the 15th. After all this trouble (see all my other posts!) I pray that it doesn't get cancelled AND that after it is delivered it is not damaged. I don't know what I will do if it is damaged. Accept it and the deal is done or refuse it and never get a couch from them and loose the money. For the last week and a half I have been calling every two days to make sure it is still set for the 15th. Yesterday when I called I can no longer check the status. When I call the so called SERVICE CENTER is always closed. I pushed a number to be connected to the finance department and they said "sorry, you have to speak with the service center, I'll transfer you now". Then when they eventually answer I am told that there is absolutely no one there to answer my questions. Now I get a call saying it is coming. I hope so because there is not even a person to call anymore. I will sit at home all day and watch for a truck to pull up and if it doesn't I don't even have anyone to yell at anymore! Has anyone else recently switched orders to in stock items like me and have you received them? I will update soon.

Customer Service is not the only problem. If and when you do get your product, the quality is terrible. Our dining chairs are falling apart. The china cabinet never did have a operating light system and the shelves were the wrong size. Ah yes, I hope they disappear.

In response to the "Never shop at Ikea, owner was a Hitler Youth", back then if you did not join the Hitler Youth, they shot you dead. Hmmmm....I wonder what you would have chosen.

I'm not alone...last year we bought two complete bedroom sets for the kids. We received items in pieces (literally broken) and in installments. They gave us a delivery date, but only delivered the mattresses, a desk and a broken dresser. We rejected the broken item and the wait began.....Twice we rejected a dresser because of broken pieces and paint mismatch. My kids slept on their brand new mattresses for weeks, because we threw out the "old" in anticipation of the "new". We waited over 5 months for the order to be completely delivered and settled with chipped paint on some of the items for fear of waiting another 5 months to get them replaced. After complaining and calling I received a store gift certificate for $150 which was due to expire in a few weeks, we didnâ??t take the bait...At the time of the order we bought their extended warranty and replacement warranty and I fear that they are now worthless if they are going out of business!!!

It appears that most of you have limited information on how to shop for and buy quality. The deal is, most well made furniture is expensive! Believe it or not Greedy Americans, you have to pay for quality, you want to pay crap, you get crap. Why do people buy Kia's? Because it's cheap and they will take what they can get. Why do people shop at Levitz, mostly the same reason, they are cheap or cannot afford quality. Once the general public realizes that they must PAY for quality goods and services, then they will be happier with their purchases. Levitz falls under the umbrella of Target & Mervyns, low cost, imported goods that fit immediate needs. If you want long term, high quality furniture, look for solid wood, dovetail details, perelli webbing or true 8-way hand tie (Levitz did carry items with this level of quality but YOU said it was too expensive). Sorry folks but most of your whining you can blame on yourself. You failed to investigate, you failed to do your homework, you failed to read the fine print, you failed to treat furniture like an investment. Isn't that what a home or car purchase is? Why not furniture? Because, most of you walked into Levitz, demanded the cheapest price but want the highest quality, you demanded next day delivery but want product made with care and workmanship. Do you see the problem? Sure, the executives lied to EVERYONE, sure, the delivery/warehouse department sucked (what do you want for $8 an hour), sure your product was delayed and fell apart. But did you ask all the right questions? Did your read the rules and polices printed on your receipt? Did you do your job as the consumer or did you expect the retailer to hold your hand on a $1000 purchase? Sorry to break it to you, but in this business, it's the $10,000 and up (non-finance)sales that keep us financially viable. That $599 sofa you bought actually lost Levitz money along with free delivery, deep discounts and long-term deferred billing (retailer can lose up to 20% of the sale to the finance company on those). And you can stop telling people not to buy at Levitz, the corporation offically died on 12/3/07 and all the stores along with the goods are owned by a combined liquation group. Look at your loss as a learning experience, ask questions about what you are buying, ask questions about your rights, educate yourself so you understand your purchase and keep ALL your paperwork. And remember, every business you walk into is there to make MONEY, sounds novel but most people treat the stores like they are a charity and can give the place away. Isn't that what America was founded on, the Almighty Dollar?

These guys are stupid F#$#@ idiots. they sent me $350 store credit, but guess what, they dont even F#$# exist anymore. might as well stick the store credit up their ...

in response to Won't Work With the Public Again... We are not greedy, we just want what is owed to us, not robbed & lied to our faces. Yes, I'll look into what I purchase next. But, at the same token, I'm not allowed to trust an American Company not to do what is right.

I bought a couch from levits and it had bugs..eep

I ordered a complete livingroom set,sofas,tables and lamps.My order was placed september,its been three months and they only delivered the sofas ($300.00 for delivery).I called them various times and they kept changing my delivery dates,until one of the wsrehouse managers told me that Levitz had filed for bankrupcy and that I had to go to one of their stores and cancel the rest of my order.Guess what?? when i got there they said my order could not be cancelled and they could not refund my money,and they had no furniture to give me.Now if I want my money back I have to go to court.

On Nov 17,2007 my wife and i went pickout furniture because they had a sale going on for no payment,no interest till 2011.We picked out a sofa w/chaise,dresser,two nightstands,and a rug totaling 2300.00.At that time we had to pay out of pocket sales tax and delivery charge which came to 222.46.They promised us a delivery date of Dec.5 2007.Three days later they said it would be Jan.15 2008.When asked why the manager of the store,KIM PARKER,told us that Levitz had filed Chapter 11 earlier this month.They never told us this when we were in the store buying furniture.When we mentioned to cancel our order she told us she couldn't cancel it,No refund,NO exchange,No returns!!She tolds us to wait until there was a answer about the chapter 11.Well a week later we seen the bad news!!!Went back to the store asking about our furniture and told us we are not getting our furniture and mt money was GONE.WTF GONE!!I just paid sales tax and delivery charge for something i dont have.How can this be possible?How can they do this?The sales people in the store knew what was happening with the company and never said a thing to us otherwise we wouldn't givin them our money out of pocket.I have already contacted the Washington State Attorney General and Local News Companys for help in this matter.I'am just wondering i cant be the only person this has happen to in the last month.Maybe if we can rally up more people like me we might have a chance to go after Levitz or who ever to get our money.This is BS and lets try to get our money back. Post your comments and lets fight back!!!!!

Dear fellow victims, Send your credit card/debit card company after them for the money that is owed to you. It worked for me. Good luck...

It was time for Levitz to get out of the business. With bad customer service, high prices, unconcerned sales staff ( which was not their fault), and managers/executives (seem to care only about themselves), the people have spoken. I hope they don't try to come back as another furniture store, because consumers are not stupid. TO Levitz employee's, my heart go out to you and I pray you find a company, which I know will be MUCH better then your former employee. GOOD LUCK to you all.

We too bought furniture from Levitz Silverdale/SOuthcenter Washington & they had many problems & we got our things & they forgot pieces. It took me calling the Portland,Or store to get them to fix it, in the process they promised us a $150 gift card so we ordered the extra pieces we wanted. Never got the gift card & the item came damaged! Now all the stores are closing & we were told by the Portland Store Manager Emma that we were screwed & would not get a refund or anythign she promised us. THEY SUCK!!!!!!!!!! I have filed reports with BBB, online consumer reports & emailed our local D.A. office about the consumer fraud.

Great service and delivery!!! Although now after just barely paying of my sealy bed, it sinks in......

So now lets see how warantee and levitz help the customers..lol

That is the same crap that I am going through trying to get a couch replaced. The warranty site is down, they won't trade in for a new one. I am pretty much up shit creek trying to get rid of this thing. I am glad they are going out of business, Im tired of dealing with them.....

Thanks a lot for your postings; it helps to see the whole picture. I was hoping to look for sofas on the Levitz website. They even cannot make that work; I was clicking on the 'sofas' or 'bedroom' links, but they redirect those links to chairs sale. Sure enough I will look somewhere else.

Well, that's why you buy furniture from the smaller guys. They are always on a more personal basis. Always have lower prices and always willing to deal. And who the hell buys from IKEA? Kids and students. If you like assembling the stuff yourself just so it falls apart within a couple months, then that's the ticket. AND DUH! Levitz is BANKRUPT, good luck getting your furniture or deposit lol.

I BOUGHT A BEDROOM SET IN LEVITZ ON NOV. 9, 2007, IT WAS SUPPOSE TO BE DELIVER ON JAN 19, 2008. WELL, I RECEIVED A CALL FROM THE SALES PERSON SAYING THEY LONGER HAVE THE BEDROOM SET, SO I ASKED FOR MY ORDER TO BE CANCEL. WHEN I STOP BY THE STORE FOR MY REFUND, THEY CLAIMED THAT I HAVE TO FILE A CLAIMED WITH THE BANKRUPCY COURT IN ORDER TO GET MY MONEY BACK. THETY GLADLY TOOK MY MONEY BUT NOW I HAVE TO WAIT 3 TO 6 MONTH TO RECEIVED A REFUND.

I went to levits looking for a dresser for my kid room, as I was looking throgh out the store i ran into rug sales section and was confronted by saleman, he pushed my kids and humilitaedme infront of my entire family. he ordered us to get the hell out of his store and threatened us if we don't he will call security. kids must of stepped on his carpets but why when my mother in law wanted to get a price of rug he told her off! I called police and filed and officer filed disturbance report. i really think the Guy (persian carpet sales owner leasing space to sell his rugs) should have appologized to my family. when the levitz manager came , he also asked us to leave instead of investigating the issue! what is this country turning into? for gods sake my 8 and 4 year old got pushed to floor by a big guy (calls himseft the levits owner ) Police have filed report, what further step should i take?

Hello to a Stand Up Guy, I stumbled on your dilema with Levitz, I had to laugh because years ago we had a similar situation but my husband was not as nice and patient as you behaved. So I just want to say hello to a stand up guy and tell him "Bravo" Your parents should be proud of you, Also, you deserve a little note of praise. Ta Da... from a gramma who teaches that patience is a virtue

Hi I have heard a lot of horror stories about levitz, now we know why they are going out of business.

Well i guess I will be the only one here stating that I have not had any problems with Levitz, ackward uh?, I bought my living room set on some sale they had for $600 wich it retails for $1200 and I love it, everyone was great, SA, guys at the warehouse etc. and on top it was in PERFECT condition, no scratches or anything.

Don't even bother with levitz, unless you have lot of free time for phone calls and listen to their stories....Beaware...

So yes, I admit I use to work for the Levitz Company (4 years) and even at a young age of 20 I knew when merchandise was back ordered it meant the bills were not being paid. It was really bad when my own purchase went as bad as your experience.

I am a sad mum today. My son just told me how Levitz branch in Washington square in Beaverton, Oregon conned him. Conned by the con artist and slick talker and Con artist Dalas and the clever sales woman ellen.

They took the money for wall picture and when he came to pick it, gave him the wrong picture.

Shame on you. May God Have mercy on your cheating souls.

In October 2007 I received a $700 merchandise certificate as a result of warrenty coverage for previously purchased furniture breaking...when I went to apply this certificate in December toward another purchase, I was told that they are now a liquidation co. and they would not accept any Levitz credits. Is there anything I can do to get back what's owed to me?

If you pay by credit card, (which is the best and safest way),call the C.C. company and dispute the charge. Mention that you paid for an item that you never received. I made an online purchase from an "overseas" merchant and NEVER got anything from them; not even a reply to my emails. So after investigating, the Credit Card company ruled in my favor and cancelled the charge.

I whole heartedly agree with won't work with the public again.... you get what you pay for.... why did you walk into Levitz in the first place? Don't you see their clientele? They're all crumb balls. If you want to be treated with dignity for your mere $500 sofa or even a $3000 bedroom set, well then good luck, because what your buying is junk anyway. Those prices on furniture are for the under rated cheap stuff. You want to be treated right? Next time spend the real money on some real furniture and you'll see how good you get treated!

Levitz closing all stores and going out of business! Not surprised, I never went there based on word-of-mouth being so negative.

go to ashley home stores in Hasbrook heights....

Well lol they are going outta business yes... and I got a 2700$ sticker price bed for 90% off so i spent about 270$ after tax and i got something like 10% of the final price. So now who gets the last laugh!? BUH BYE Levitz! HA HA HAAAAA =D

As an ex employee of Levitz, I just want to say yes they suck, They close our door yesterday, Those rich bastard on top remain rich, And us working people are the onces who gets hurt by all this, Too all my peoples at the robbinsville warehouse take care, We use to be Seaman Furniture until Levtz bought us and f*** every thing up.Thanks for the ten years Assholes.......

I just want to say yes they suck.Every since the Top Dogs put more Money in there pockets and less in the business. Thats what happens to a company.Plus these CEO WHO PURCHASE LEVITZ IN THE FIRST PLACE BACK IN 2005- MISS UP THE LEVITZ NAME BIG TIME. sO ANY ONE LOOKING FOR THERE MONEY FROM LEVITZ.GO TO THERE HOME OFFICE IN 300 CROSSWAYS PARK DR. WOODBURY NY 11797-- THEY CUT THE REFUND CHECKS FOR CUSTOMERS.PLUS IF YOU WANT TO KNOW THE REAL OWNERS OF LEVITZ - THEY HAVE A MAIN OFFICE IN MANHATTAN ON WALL STREET. GO TO FURNITURE TODAY.COM ENTER LEVITZ -- AND THE REAL OWNERS OF LEVITZ ( PLVZ) WILL COME UP. sO IF THEY OWE YOU MONEY GO AFTER THEM.---JUST REMEMBER WHAT GOES AROUND COMES AROUND.PLUS ALL THE STORE LAST DAY ON FEB,17.2008.

CHECK OUT THE LEVITZ WEBSITE ---- GO TO ABOUT US--- AND IT HAS ADDRESS WERE YOU CAN GET YOUR REFUND..HERE'S THE WEBSITE I FOUND --- WWW.KCCLLC.NET/PLVTZ ---- THEN CLICK ON "PROOF OF CLAIM" BEFORE 11/4/07 OR CLAIM FORM 11/5/07-12/3/07 ----TO CLAIM YOUR REFUND DO TO YOU.GOOD LUCK EVERY ONE- I RECEIVED MY REFUND AND CASH IT THE SAME DAY..

DONT EVER GET SHIT FROM THEM I USE TO WORK THERE AND IS VERY CROOKED TRUST ME DONT FUCK WITH THEM FUCK LEVITZ I STILL HAVE NOT RECEIVED MY W2 AND ITS THE MIDDLE OF FEB

i used to work for levitz last year and i havent gotton a w2 form from them i dont know what to do?? can someone help me plz email me at rooz_1111@yahoo.com

I was hired by Levitz shortly before the liquidation process and worked for the company until the very last day of operation at the Glendale warehouse. My last payroll check bounced and the cashing place has been harassing me. I’ve tried calling corporate and get a live operator on the line. If anyone has a working number for levitz please send me an e-mail!

I bought a bedroom set in 6/2001 which a promotion due to expire 06/2002. I was clearly told that the interest would not be DEFERRED but WAIVED until the conclusion of the promotion. I completely paid off the balance of the furniture in 07/02 and was told that I have a new balance (interest only) of $400. This was interest that accrued during the promotional time. Well today, 04/08, I’ve been contacted by at least 8 collection agencies and the fees are now $1200. Levitz has filed bankruptcy since 11/07 but I am still being contacted by their collection agencies and the bedroom set has fallen apart (approximately 50%).

the people spoke…and we got rid of a terrible company…........their is a god…....levitz…you screw with us….and we shut you down….the laugh is on you,,,,,,,,,,,,,,,,,,,,,,,,,rest in peace…..or go to hell,,,,,,,,,,,,,,,,,

they hire ,,,,very low life people to screw with us..now they are collecting unemployment…where they all belong…

And now, Levitz is now defunct. Out of Business. Perhaps this was the underlying problem you had. The company filed Chapter 11 on November 2007. Meanwhile, all during your waiting and waiting, their vendors would not release merchandise because their creditors would not provide financial backing. Oh well.

Hope you are enjoting your couch.

Reading these nightmares I will in no way be shopping there in any fashion! Though I might stop by and wish them goodbye they just filed chapter 11 again.

Take care, Ken

bought some furnitures in 2005, got them on sale, now i’m paying double the price that i was originally charged, and, yes, they are all falling apart.

I purchased furnitures couple times at Levitz. My experiences were not enjoyable at all. One time I even got yelled at, cuz their salesperson had trouble communicating with each other and they just acted up in front of me. What a shame.